1) double-click on 'my computer' and then 'dial-up networking'.

2) double click the 'make new connection' icon.

3) a dialogue box will open which will welcome you to the network connection wizard, click 'next'.

4) type a name for your new connection, such as 'sparkdial'. select your installed modem from the 'select a device' drop down menu and click 'next'.

5) type in 08451207958 into the 'telephone number' box (leave area code blank) and select 'united kingdom' from the 'country or region' drop down menu, and click 'next'.

6) click 'finish'.

7) to use your new sparkdial internet connection, double click the 'sparkdial' icon.

8) type in your 'username' (i.e. johnsmith) and your 'password' (i.e. verify) and select the 'save password' box and click 'connect'. you will now be connected to your sparkdial connection. if you have forgotten your username and/or password, please refer to your sparkdial welcome e-mail, or alternatively contact support @ sparkdial.co.uk

The following instructions explain how to setup an e-mail account using microsoft outlook express.

9) double click the 'microsoft outlook express' icon on your desktop.

10) a window will open welcoming you to the msn internet access wizard, and click 'next'.

11) click the 'lan/manual' button, which will open a new wizard box.

12) select 'connect using my phone line', and click 'next'.

13) select 'use an existing dial-up connection', and choose 'sparkdial' from the menu, and click 'next'.

14) select 'no' on the following screen, and click 'next'.

15) select 'yes' to 'do you want to set up an internet mail account now?', and click 'next'.

16) type in your name in the 'display name' box, and click 'next'.

17) type in your e-mail address (i.e. johnsmith@sparkdial.com) in the 'e-mail address' box and click 'next'. if you have forgotten your e-mail address, please refer to your sparkdial welcome e-mail, or alternatively contact support @ sparkdial.co.uk

18) select 'pop3' as the 'incoming mail server' type in the drop down menu.

19) type 'mail.sparkdial.com' as the 'incoming mail server address'.

20) type 'mail.sparkdial.com' as the 'outgoing mail server address'.

21) type in your 'username' (i.e. johnsmith) and your 'password' (i.e. verify), and select the 'remember password' box, and click 'next'. if you have forgotten your username and/or password, please refer to your sparkdial welcome e-mail, or alternatively contact support @ sparkdial.co.uk

22) click 'finish'.